Consumers and the carbon price: it pays to be vigilant
If consumers are told that prices have increased significantly because of the carbon price, they have the right to ask the ACCC to investigate the claims.
Those who believe they are subject of a false claim can call the ACCC’s Carbon Price Claims Hotline on 1300 303 609.
Alternately, consumers can visit the ACCC website to access important information about claims regarding the impact of the carbon price on the cost of goods and services.
There may be some confusion amongst small business owners about their obligation when making claims about the price impact of the carbon price.
To alleviate this confusion, the ACCC has also produced a series of guides and a video for small businesses, which go into detail on this topic.